Shopify Installation

Add Simple Commenter through the Shopify app and enable its app embed in your theme. Shopify manages the installation for you.

Step-by-Step Installation

1. Install and open the app

Install Simple Commenter from the Shopify App Store and approve the installation in Shopify.
In your Shopify admin, open Apps > Simple Commenter.
Sign in to your Simple Commenter account, or create an account from the app.
Choose the project for this store, or create one using the store details shown in the app.

2. Choose who can leave feedback

The setup wizard lets you choose Only with the link or Everyone who visits. Use Only with the link for a review round with your team or clients. You can change this later under Access.

3. Enable the app embed

In the app's App embed setup step, click Open theme editor. This opens the app embed controls for your current theme.
In App embeds, switch on Simple Commenter.
Click Save in the theme editor.
Return to the Simple Commenter app.

You can also open Online Store > Themes > Customize > App embeds from Shopify admin. The connected project is selected automatically; leave the optional project key override empty unless you intend to use another project.

4. Check your storefront

Click Open review link in the Simple Commenter app.
Look for the feedback button on your storefront.
Leave a test comment, then return to Feedback in Shopify admin to see it.
On the setup screen, click Check connection to refresh the widget activity status, then continue through the remaining steps.

A widget activity badge records activity from the connected project. Opening the storefront and leaving a comment confirms that the widget works on the theme you are reviewing.

Changing themes

App embeds are configured per theme. After changing or publishing a theme, open that theme's App embeds, enable Simple Commenter, and click Save. Open your review link again to check the feedback button.

Troubleshooting

Simple Commenter is missing from App embeds

Confirm that the app is installed in this store, then reopen Apps > Simple Commenter and use Open theme editor in setup.

The feedback button is not appearing

Confirm that your store is connected to a project in the app.
Check that the embed is enabled and saved on the theme you are viewing.
If visibility is set to Only with the link, use Open review link from the app.
If you require sign-in, use an account with access to the connected project.
If the storefront is password protected, enter the storefront password before checking the widget.

The app reports activity, but the button is missing

Activity may come from an earlier visit or a different theme. Recheck the current theme's embed setting, save it, and open your review link again.

Checkout pages

The app embed runs on your online store's theme pages. It does not add a feedback widget to Shopify checkout or thank-you pages.

Open the theme editor's App embeds, switch off Simple Commenter, and click Save. You can uninstall the app through Shopify's app settings when you no longer need it.

Need help? Contact support.