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Project Template

The project template holds default configurations that are automatically applied to new projects. Save time by configuring your preferences once instead of setting them up for each project.

How the Template Works

When you create a new project:

  1. The template's settings are stamped onto the new project
  2. The project starts with all your configured defaults
  3. You can override any setting at the project level

Changing the template only affects new projects. Existing projects keep their current settings.

What You Can Configure

The template mirrors the project settings structure, so you learn it once:

Access

Set default widget access configuration:

  • Parameter-based activation
  • Authentication requirements
  • Client access mode (Open, Request Access, Invite Only)

Learn more about Access settings

Workflow

Set default statuses and tags for organizing comments:

  • Enabled statuses and role visibility
  • Comment tags

Learn more about Statuses

Notifications

Configure default email notification preferences:

  • New comment notifications
  • Reply notifications
  • Status change notifications

Learn more about Notifications

Widget

Configure how the widget looks and behaves, split into three tabs:

  • Appearance - Primary color, background colors, modal alignment (Theme)
  • Features - Drawing annotations, screenshots, file uploads, metadata collection, tutorial (Functionalities)
  • Language - Custom labels and translations (Localization)

Integrations

Configure default integrations:

  • Slack
  • Trello
  • Webhooks

Learn more about Integrations

Advanced

Advanced default options for new projects.

Accessing the Project Template

  1. In the workspace sidebar (outside a project), click Project template
  2. Choose the setting section to configure
  3. Save your changes

The project template is only visible to workspace admins.

Overriding Defaults

To customize settings for a specific project:

  1. Go to your project
  2. Open the relevant settings page
  3. Make your changes
  4. Save

Project-level settings always override defaults.

Next Steps

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